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The SoulCycle Standard: Our commitment to the highest level of safety.

At SoulCycle, we are a pack—we look out for each other.

So when it comes safety measures, we’re constantly fine-tuning and updating to make sure you continue to feel safe at SOUL. Click on the icons below to see details of our new plan: From our extensive cleaning and disinfecting measures to our vaccine and mask policies.

Remember to check back periodically for the most up-to-date info.

Studio Vaccine Policy

All of our studios require riders to be vaccinated as of Oct 5 (excluding Texas, Florida, and London). Please bring proof of vaccination and photo identification with you to ride if you haven’t presented it to the studio previously.

Proof of vaccination includes:

Vaccination card
Photo of vaccination card
NYC Excelsior Pass (Must show every time you ride)
CA.gov QR Code
Clear

Note: We will review your proof of vaccination, but we will not make or store a copy of the proof itself.  Instead, we will note in our system that your vaccination status has been verified, which allows us to avoid having to ask you for proof each time you ride.

If you have a medical accommodation that prevents you from getting the vaccine, please contact yoursoulmatters@soul-cycle.com for more information.


Studio Mask Policy
Masks are optional unless mandated by local government. If you aren't sure of your region's policy, please contact your studio directly. 




Cancel bikes by the deadline
We have a strict cancellation policy. If you need to, please remember to cancel by 5pm the evening before class.

Rider Responsibility:

We’ve put a lot of changes in place—with details beyond what you see here. The way our safety process will be most effective is when we all make sure to do our part in it.Aside from respecting the safety guidelines put in place by the government, we ask that every member of our Soul Fam takes the Soul approach: Go above and beyond for each other.

If you feel unwell, have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come to the studio and quarantine as determined by the CDC.

It might be a bit overwhelming at first. But trust us: As soon as that first song starts playing, you’ll find yourself in that familiar place you know and love—and we can’t wait to welcome you back.


XO Soul Signature

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