You must purchase a SoulCycle class series BEFORE you can reserve a spot in class.

Sign-ups begin every Monday at noon. Once sign-ups have started, you can book classes for the upcoming week (Tuesday through the following Monday). For example, if you want to book your classes on Thursday, you will only be able to register for classes through the following Monday. Reservations can be made online or by calling any of our Soul Studios. You must purchase a class series BEFORE you can reserve a spot in class.

In order to cancel a SoulCycle class, you must unreserve by 5PM the previous night. Once your bike is cancelled, the class will be returned to your series to be used at a future date; the class is not refunded. If you haven't cancelled your bike by 5pm the night before, your scheduled class will be charged to your series.

You can cancel your reservation in the following ways:
1) Log into your account and, next to the class you wish to cancel, press "unreserve."
2) Call the studio where you're booked to cancel the class for you.

Please note, in fairness to all our customers, BIKES WILL BE RELEASED 4 MINUTES BEFORE CLASS BEGINS.

FOR RIDERS RUNNING LATE: We ask that you call the studio to let us know you are on the way. The front desk will hold a reservation for up to 10 minutes after class begins though we cannot guarantee you will be given the bike you signed up for. Riders who are more than 10 minutes late will not be admitted into class as it is too disruptive.

FOR RIDERS LEAVING EARLY: If you're planning on leaving early, we kindly request that you tell the instructor ahead of time.

If you are unable to book a bike because the class is full, we highly recommend putting yourself on the waitlist. As bikes open up, we give them away to riders on the waitlist in the order that they put themselves on. You must purchase a class BEFORE you can reserve a spot on the waitlist. If you don't receive a bike in the desired class, the series will be returned to your account to be used at a future date; the class is not refunded.

Anytime up until the day of the class we will automatically add you to the classes you are waitlisted for. In addition, you will receive an email and a phone call confirmation stating you have received a bike. If a bike opens up the day of the class, we will call the waitlisted riders, but will not enroll them unless we speak to them directly.

Please note, we assume you want to take EVERY class you are waitlisted for. If you do not remove yourself from the waitlist (online or by calling the studios) by 5:00 the evening before the class, you may get added to the class after it is too late to cancel.

In addition, we do not offer the option of 'switching' classes. If you are scheduled for one class and then receive a bike from the waitlist, you will be charged for both reservations.

At SoulCycle we require that you wear cycling shoes that clip into the bike. We find that clipping in provides a more stable, safer ride and also allows our riders to target the correct muscle groups.

Shoes are available for rental at all SoulCycle studios or you are welcome to bring your own. For your first class, shoe rentals are free; going forward rentals are $3. If you plan to bring your own shoes, we highly recommend using Look Delta clips, but our pedals are also SPD compatible.

1. Ensure that adjustment knobs (seat height, seat fore-and-aft, and handlebar) are properly secured and do not interfere with range of motion during exercise.
2. Children under 4'11" should not ride the SOULCYCLE bike. The bike mechanism and ergonomics are designed for riders above 4'11".
3. Do not insert any object, hands or feet into any openings, or expose hands, arms or feet to the drivemechanism or other potentially moving part of the bike.
4. The maximum weight for individuals riding the SOULCYCLE bike should not exceed 350pounds (159kilograms).
5. The SOULCYCLE bike has a weighted flywheel and a fixed gear. This means that in order to stop, you must gradually slow your pedal strokes rather than stopping abruptly. If you do need to stop immediately, push down on the resistance knob. Do not dismount the bike or remove your feet from the pedals until both the pedals and the flywheel have stopped completely. Failure to comply may lead to loss of control and serious injury.
6. After exercising, turn the resistance knob to increased resistance so that the pedals will not rotate freely and potentially injure someone.
7. If at any time you feel dizzy or have difficulty breathing, gradually stop pedaling and carefully dismount the bike.
8. Listen to your body, ride at your own pace, and set your bike's resistance at the level that feels right for you.
9. Keep children and pets away from the bike whenever it's in use.
10. Never turn the pedal crank arms by hand.
11. Stay hydrated. Drink water throughout your ride as needed.
12. Always keep some resistance on the flywheel.
13. Stay in control by executing all core movements and hand positions at a slow pace before attempting to increase your speed. Do not attempt to ride the SOULCYCLE bike in a standing position at a high RPM until you have practiced at slower speeds.
14. Focus on form, posture, and making smooth transitions between movements.
15. Do not use the SOULCYCLE bike without proper footwear. Never operate the bike with bare feet. The pedals are compatible with Look Delta and SPD clips.
16. Never remove your feet from the pedals while still in motion. If your foot does become disengaged, quickly move your feet to the side and push down on the resistance knob to stop the flywheel's motion.
17. Keep at least 10" on either side of the SOULCYCLE bike clear.