SOULCYCLE IS HIRING IN NEW YORK CITY! We are thrilled to be looking for talented individuals to join our Manhattan teams!
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.
Senior Project Manager of Construction
full time
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
The Senior Project Manager is responsible for assisting with daily management, supervision, coordination and successful completion of the project(s) to meet time and cost objectives with respect to contracting, scheduling, estimating, bidding and administrative functions. This position is located in and around New York City.
responsibilities
- Support the maintenance of the Master Construction Project Schedule and Master Development Schedule from pre-lease and pre-construction phase through turnover to Operations
- o Communicate with all internal and external departments and teams
- o Ensure target dates, milestone events and deadlines are being met
- o Work closely with Real Estate, Design, Facilities and Operations: pull all dates and information from key stake holders
- Work with the Director of Construction to manage and prioritize responsibilities, day-to-day operations and projects of Construction and tasks as necessary
- Document potential schedule delays and keep the Director fully informed, in a timely fashion, with regard to any and all problem areas on the project
- Work with the Director of Construction to manage internal and external overall construction process of all new and future studios from pre-construction through post-opening
- Assist with managing General Contractors, Landlords, Vendors and Municipalities; coordinate all efforts between parties involved on a daily basis
- Maintain cost estimates of assigned projects and assist in soliciting and obtaining bids from contractors, subcontractors and material suppliers
- Assist with the responsibility of maintaining, overseeing, tracking, evaluating and refining the overall construction budget and schedules including progress reporting on capital expenditures
- Contribute to the execution and management of organizational relationships to ensure effective project implementation
- Insure that the project is constructed in accordance with the contract requirements and specifications and with the required quality
- Coordinate activities of common pool of labor and resources for construction
- Track permit process: work to ensure all permitting is completed and sign offs are obtained in a timely manner
- Assist with producing summary status report for all projects on a weekly basis
- Help to develop and negotiate procurement of Owner supplied items with vendors
- Coordinate and work with the facilities and operations departments in the post-opening phase; maintain good relationships with the architect, engineers, subcontractors, suppliers, municipal authorities and company personnel involved with the project
requirements
- Retail and/or boutique construction rollout experience is mandatory
- 8-10 years of construction project managing experience required
- Degree from a four-year accredited university preferred
- Must have a strong background with scheduling and spreadsheet applications (including MSOffice Suite and MS Project)
- Background in architecture, engineering or design a plus
- Must be highly organized with a methodical and strong attention to detail
- Must have the ability to work on multiple projects and handle a fast-paced, high-pressure environment
- Must have a “can-do” attitude
- Must have excellent verbal and written communication skills, work ethics and moral integrity
- Personal passion for fitness and/or the SoulCycle brand
Senior Marketing Manager
full time
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
responsibilities
- Help create, implement and analyze marketing strategies, including guerilla marketing, email marketing, partnership marketing, relationship marketing, events, promotions and outreach
- Assist with managing and executing marketing strategies at the studio level
- Empower Studio Managers and part time employees to execute the on-the-ground marketing
- Analyze marketing strategies and ROI
- Work on team with the PR department, graphic designer and marketing team on creative development, production and campaign implementation, tracking and analysis
- Participate in new studio launch efforts, including market entry marketing support, local partnerships and outreach efforts
- Ensure current and upcoming campaigns are trafficked and executed on time, within budget and error free
- Serve as a brand ambassador to ensure that the brand is being properly represented in all efforts
- Support marketing and PR team with local outreach strategies
requirements
- A minimum of 6 years of marketing experience preferable
- Must have excellent project management, organization, communication and writing skills
- Must have the ability to work well with multiple stakeholders across the company
- Must have the ability to conceptualize, create and execute all marketing initiatives through completion
- Must have a positive, "can-do" attitude
- Organizational leadership (collaborative management style)
- Resourcefulness (able to stretch money and people)
- Listening skills (listen first, then respond)
- Intellectual horsepower (highly analytical & strategic)
- Innovative and creative thinking (need fresh thinking)
- Must be outgoing and personable and have strong relationship management and interpersonal skills
- Must have strong influencing skills: proven ability to persuade others towards an idea or goal
- Must have the ability to handle multiple projects simultaneously in a high-pressure, fast-paced environment
- A personal passion for fitness and/or the SoulCycle Brand is strongly preferred
If you are interested in applying for this position, please submit a resume and 3-6 marketing ideas that would be applicable to any current or new SoulCycle studio.
This position reports directly to the Director of Marketing.
Junior Designer
full time
SoulCycle, a unique, upscale, boutique exercise studio and lifestyle brand, is looking for a Junior Designer to help support the Design team. The ideal candidate will be energetic, detail oriented, smart, responsible, enthusiastic and will perform their duties with dedication and commitment. A passion for fitness and/or indoor cycling highly preferred.
responsibilities
- Responsible for the management and oversight of SoulCycle design guidelines, product binder, product research and SoulCycle standard drawings and detail matrix
- Responsible for handling “special projects” to include: post open resolution, renovations, and other facilities initiatives
- Act as a liaison with internal departments including Operations and Facilities
- Design and fabricate mood/materials boards as necessary
- Order material samples for presentations, finish boards, and the library
- Responsible for source pricing, lead time, and stock availability of products and finishes
- Create multimedia (PowerPoint) presentations, spreadsheets in Excel, and text documents in Word
- Create blocking diagrams, floor plans, interior elevations, and cabinetry details in AutoCAD
- Organize and maintain the physical product and materials library, as well as the architectural archive
- Manage weekly package of deliverables for the Design team
- Write purchase orders and send them to vendors for fabrication
- Circulate documents to consultants
- Become familiar with SoulCycle spatial requirements. Maintain “program comparison charts” showing square footages by area in existing studios
- Create computer visualizations and renderings to assist as necessary for design presentations
- Interpret jurisdictional signage requirements and develop a signage design for multiple projects
- Assist in developing prototypical spatial requirements. Create AutoCAD drawings of standard SoulCycle spaces, including square footage requirements, storage requirements and material requirements
- Upload hardcopies, print, and send out drawings to reproographics
- Photography and graphic design: Photograph studios, create mood and finishes board, create renderings, edit images
requirements
- Bachelor degree in architecture or interior design
- Recent graduate with two years professional experience with architect or design firm
- Working knowledge of AutoCAD, Adobe OS, Sketch Up, VKay, and Microsoft Office Suite
- Experience in development of product/material, and project specifications
- Working knowledge of model building codes, specifically in New York City
- Highly organized with strong work ethic, strong management skills and ability to work well with a design team
- Excellent design and aesthetic sensibilities and an intrinsic understanding of luxury brands
- Prior experience successfully managing multiple projects from inception to completion, on-time and on-budget
- Strong spatial understanding and strong hand-sketching ability
- Personal passion for the SoulCycle brand and/or fitness
Audio Engineer
full time
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
responsibilities
- Oversee and support the maintenance of audio systems in all studio locations
- Assist SoulCycle Design department in the review of the audio system design and layout
- Educate and train managers, instructors and key staff on the SoulCycle sound system operations and general audio maintenance
- Responsible for setting up, maintaining, troubleshooting and repairing machinery and equipment
- Field and manage all complaints from neighboring tenants
- Maintains the quality of sound throughout class performance
- Responsible for checking sound levels and equipment functionality, running sound checks and other tasks
- Attend meetings with key departments, staff and instructors to perfect studio sound execution and quality
- Listen to and gather all comments, suggestions and feedback form Instructors, Studio Managers and riders regarding the sound systems and determine a common denominator
- Quickly respond to and troubleshoot any basic sound issues that may arise and document any common trends pertaining to issues with the sound systems.
- Create and maintain a sound and audio log to document all issues
- Articulate all sound and audio issues, concerns and questions to both Eleven Audio and the internal management at SoulCycle, specifically the Operations Department
- Responsible for maintaining audio supplies, gear and equipment at all studio locations
- Manage the scheduling process for all sound equipment service visits at all studio locations as needed
- Take periodic decibel readings within all SoulCycle classes at all studio locations
- Disseminate information and aid instructors in acquiring custom hearing protection as needed or requested
- Responsible for routine sound system maintenance including as but not limited to: checking iPod cables and connections, cleaning amp vents, looking for corrosion, keeping racks dust free, keeping swing arm tidy and listening for abnormal speaker sounds
- Travel to individual studio locations as needed
requirements
- Must have a minimum of 8+ years of experience as a sound engineer and with designing sound systems
- Experience in live music recording required
- Experience in mixing or recording music preferred
- Must have excellent hearing
- Must have an excellent understanding of wireless microphone technology
- Soldering skills preferred
- Must have computer network understanding and experience
- Must have strong, detail oriented communication skills and have strong follow through
- Must be affable and able to deliver information in a way that non-sound people like to hear and can understand
- Must be self-motivated and a proactive thinker with the ability to multi-task
- Must be tech savvy with a basic understanding of audio signal flow
- A personal passion for the SoulCycle brand and/or fitness is preferred
- Must demonstrate the ability to quickly identify and solve complex problems under high pressure circumstances
- Previous experience working with sound systems is required
Please submit all resumes to career@soul-cycle.com
Facilities Coordinator
full time
The Facilities Coordinator will be based in New York and will help ensure that our studio locations consistently represent our brand through the most efficient use of resources. Assists the Facilities Manager with the coordination and day-to-day planning of maintenance, alterations, renovations, and ongoing operations of all company facilities and associated equipment and building systems.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
responsibilities
- Support Facilities Manager in maintaining studio facilities on a daily basis
- Ensure the condition of our studios is a cornerstone of our success and rider experience by closely representing the SoulCycle brand
- Manage emergency, planned, and preventative facilities work with consistent service levels
- Manage emergency, planned and preventative facilities work at the lowest possible cost
- Assist Facilities Manager in generating results using the most efficient labor levels
- Ensure we perform our work with the minimum possible environmental impact
- Accompany and assist Facilities Manager in performing periodic, detailed on-site reviews of Company facilities to measure condition against brand standard
- Plan, budget, schedule and manage all facilities work
- Assist Facilities Manager review and approve all work requests and associated financial approvals
- Oversee and direct all superintendents, maintenance workers, and other personnel responsible for performing facilities work in Company facilities
- Coordinate all work with Operations, Entitlements, and other Development Division personnel
- Maintain detailed records of all planned, on-going, and completed facilities work including costs, schedules and status updates
- Participate in on-going Facilities Department development including training, personal development, innovation and team building programs
requirements
- Background in high-end retail facilities management is a huge plus
- 2-4 years of work experience is required
- Must have strong, detail oriented communication skills
- Must have an interest in customer service and be exceptionally organized
- Self-motivated, proactive thinker with ability to manage multiple tasks and prioritize workload
- Ability to assist in managing facilities of multiple, geographically diverse studios
- Thrive under pressure and short deadlines; must demonstrate a sharp eye for problems and an ability to solve complex problems under high pressure circumstances
- Exhibits willingness and ability to learn, adapt and improve the Company
- Proficiency in Microsoft Excel, Word, PowerPoint, Project and Visio
- Able to travel to studio locations as required to ensure successful facilities management
- Should have a personal passion for the SoulCycle brand and/or fitness
This position reports directly to the Facilities Manager
Paralegal
full time
The Paralegal will assist the Senior Manager of Legal Affairs in all aspects of SoulCycle’s legal practice.
responsibilities
- Oversees critical aspects of the dispute resolution process, including gathering facts to assist in the early assessment of disputes, responding to discovery requests, tracking the progress of cases and preparing case summaries, tracking legal fee expenditures against budget
- Drafts and negotiates commercial contracts under the supervision of an attorney, including basic confidentiality agreements and licensing agreements
- Anticipates and initiates routine legal tasks, both independently and as requested by attorney
- Informs attorney of significant issues in a timely manner
- Reviews materials and provides comments to attorney
- Performs a variety of legal assignments, and manages routine projects, including reviewing and transmitting legal correspondence and documents
- Communicates with and manages outside counsel independently and under supervision of attorney to ensure timely and effective legal representation with minimal disruption to company business
- Provides regular feedback and ensures effective communication with appropriate departments regarding the status of legal projects
- Shows initiative with departmental projects
- Maintains organized files
requirements
- Must have a minimum of 5 years of paralegal experience in a law firm and/or in-house
- Strong Interpersonal skills
- Ability to communicate clearly and concisely, both orally and in writing
- Strong analytical and problem-solving skills
- Ability to balance multiple priorities and meet deadlines
- Ability to follow through on commitments and projects
- Ability to work independently and initiate projects
- Strong planning, organizational, and administrative skills
- Familiarity in multiple areas of law
- Experience with Microsoft Excel and PowerPoint in addition to Word
- Personal passion for SoulCycle and/or fitness is strongly preferred
Senior Manager of IT
full time
responsibilities
- As Organization grows build and manage the helpdesk support team
- Provide helpdesk support for main office and all studios
- Manage and oversee IT related aspects of new studio construction and corporate offices. This includes phone systems, wiring, security and video surveillance systems, desktop/laptop and mobile devices, Internet and data services
- Serve as point person for and manage all IT subcontractors
- Create disaster recovery policies, IT usage standards and documentation, and equipment and software inventories
- Work with studios and corporate departments to determine new IT service needs, explore solution options, budget, recommend, and oversee implementation. Such services could include iOS/Android App development, document management, and desktop/client backup
- Supports all servers and client system at the software and hardware level within corporate and studio locations
- Administers Google Apps
- Administers the backup environment
- Regularly monitors and administers overall security
- Administers Mac OS X Server Open Directory
- Receives and resolves requests and issues from both the corporate office and studio locations in a timely fashion
- Records and tracks incidents, complaints, progress and resolution through Zen Desk
- Manages the physical connections to the corporate LAN as required
- Regularly follows-up on any outstanding issues or open tickets
- Create all user accounts, groups, and mailboxes
- Monitor server area, cable management, and racking of equipment
- Deploy new client systems for employees
requirements
- 10 years of experience managing/deploying 100+ Mac client systems
- Rudimentary shell scripting knowledge
- Mobile Device Management
- Working understanding of Windows client administration
- Advanced knowledge of and experience working with Mac OS X Server
- General experience with Cisco VoIP systems
- Very good understanding of and experience in corporate IT network design and implementation including multi-site network design/integration
- Experience scaling, training, and implementing IT solutions
- Some knowledge of SonicWALL configuration and management
- Any level of SonicWALL certification preferred
- Apple certifications preferred
- Experience in retail and/or education space preferred, as both areas similarly require the management, design, and integration of corporate presences in different physical locations
This position reports directly to the Senior Vice President of Operations.
Help Desk Tech Support
full time
We are currently seeking a Help Desk Tech Support Associate. The Help Desk Tech Support Associate will report to our IT Manager and will provide IT support throughout the Company. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
responsibilities
- Manage and process all requests that come through the Ticketing Request System
- Respond to, troubleshoot and assist with requests/questions for technical assistance in the studio locations and the SoulCycle office
- Assist in the management of upgrades of employee and studio computers
- Assist the Head of IT with planning and interaction of the day-to-day operations of all studio locations
- Diagnose and resolve technical hardware and software issues
- Involved in creating documentation for SoulCycle employees on “how to…”, such as connecting to the Shared drive, logging in remotely, setting up their mobile devices for SoulCycle email, etc
- Provide regular updates and reports as requested to Head of IT
- Conduct a full inventory of our company’s IT equipment
- Assist with the technological set up of new studio locations including but not limited to: desktops, laptops, printers, phone lines
requirements
- Must have 2+ years as an Apple help desk support specialist. Experience working as an Apple Genius at an Apple retail store is a plus
- Must be extremely organized, detailed oriented and have a strong customer service orientation
- Must have excellent verbal and written communication skills
- Must have the proven ability to patiently and clearly explain and outline steps in a process to staff who have limited expertise in technology
- Must have a flexible schedule and the ability to respond to issues that arise outside of the normal working hours
- Must have a degree from a credited four year college
- A personal passion for fitness and/or the SoulCycle brand is preferred
PLEASE SUBMIT YOUR RESUME TO CAREER@SOUL-CYCLE.COM.
PLEASE SUBMIT YOUR RESUME TO CAREER@SOUL-CYCLE.COM.
© 2013 SoulCycle, LLC